Refund & Return Policy

1. Returns

We accept returns within 14 days of purchase. Items must be unused and in their original packaging. Customers are responsible for return shipping costs.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the refund status. Approved refunds will be processed within 5-7 business days.

3. Exchanges

If you received a defective or incorrect item, please contact us to arrange an exchange.

4. Non-Returnable Items

Certain items such as perishable goods, gift cards, and personal care products are not eligible for return.

5. Contact Us

If you have any questions about our refund and return policy, contact us

Active Ventures

📍 3008, Silver Tower, Business Bay, Dubai